What sizes are your play mats?
We have two sizes available.
Small- 1m x 1.4m
Family- 2m x 1.4m
What are your play mats made from?
Our play mats are made from a Polyurethane foam. The material is non-toxic, light and biodegradable, yet durable. It is BPA and PVC free. They have passed European Toy Standard testing (EN 71) which makes them one of the safest children's play mats on the market! For those of you who would like to make a more thorough review, please click on the link provided to view our test report- Mikro' Australia Test Report
What is the cost of shipping?
Our website will calculate the cost of shipping when you enter your address. Local residents to Perth (metro), are charged a flat rate of $9.31.
Do you offer pick up?
Unfortunately we do not offer pick up, however we do attend markets regularly, so if you do want to see how fabulous our play mats look and feel, keep and eye out on Facebook and Instagram as we always promote where we will be next!
How long will it take to receive my play mat?
Deliveries in the Perth Metro area take approximately 2-4 working days after dispatch. Shipping to Eastern states takes approximately 3-7 working days after dispatch. You will be notified once your item has left Mikro' Australia HQ with a tracking number.
Can I track my order?
You can track your play mat as soon as it has been dispatched! We will send you an email which will have your tracking number and a link to our couriers tracking system.
How do I clean my play mat?
We recommend using a natural cleaner or a clean, damp cloth. Do not use any harsh chemicals as this will damage the outer layer of your play mat.
Can I use my play mat outside?
Of course! However, do not leave your play mat in direct sunlight as this will deteriorate the design. If you do take your play mat outside regularly, expect a slight discolouration to occur. It has been designed for indoor use but can be enjoyed on the odd occasion outdoors.
My play mats edges are discolouring, is this normal?
PU is a biodegradable, non toxic foam and it is within its nature to discolour slightly. You may notice slight yellowing along the play mats edges. Heat and exposure to sunlight will encourage this process. Leave the play mat out of direct sunlight when not in use and refrain from using it outside in extreme temperatures.
I live outside Australia or in remote Australia but would like to purchase a Mikro' Couture Play Mat. How can I order?
Please contact us via email and we will do our best to find an affordable shipping option for you. Please note: International shipping times vary, however please keep in mind they do need to travel through customs!
The website is having issues with my address and is displaying "No shipping option available", what can I do?
Please try a different device such as a computer. If you are still have difficulties please contact us via email and we will respond as soon as possible.