FAQ - School Memory Books

Here is a list of frequently asked questions about our School Memory Books. Should you not find the answer you are looking for please contact us via email, hello@mikroaustralia.com.au and we will be happy to help. 


I am in a different state, will it align with our school years?

Absolutely, 100% YES!

As teachers we are aware each state calls their Early Years slightly different names. Naturally Educators from each state need a term to unite these. The Australian Curriculum recognises these names on a National level as per the below. We chose to align our Memory Book with this. The questions on the reverse of the pockets for Kindergarten and Foundation are the same therefore if you are from the ACT or NSW and would like Kindergarten to be in place of Foundation you can easily switch the order of the pockets.

 

Kindergarten (also known as Kinder, Kindy, Preschool)

Foundation (also known as Kindy, Transition, Prep, Reception Pre- Primary )

Year/Grades 1-12 

 

Can I add more pieces to the folder?

The file is the same as a Lever Arch file meaning you can snap open, insert and snap shut extra pieces you don't wish to store in the pockets.

 

What size paper can the file can home?

The pockets are made to fit A4 sheets allowing for an extra cm in order to fit in laminated pieces. Larger pieces can be folded and slipped in.

 

How much can the Memory Book hold?

 

A substantial amount!

However, to put a number on it is tricky! As the school years progress the keep sake, art, work pieces and awards naturally decrease so you may find you hold onto a fair bit more in the Early Years and these first few pockets tend to be a touch bulkier. The Memory Book was designed to declutter so we suggest keeping one sample piece from each subject for each year, a few of those adorable artworks, awards and certificates and that's it! We can assure it fits this! It will also house a Year book at the back of the folder and a USB for photos or digital works.

A snapshot of their schooling.

 

I am not in love, may I refund or exchange?

Yes of course! We want our customers to be happy with their purchase and so we offer 100% money back guarantee on our products. If you are returning for an exchange, shipping costs will incur. To read more, follow the link to our Warranty, Refunds and Returns page.

Important: A refund is not possible prior to shipment however, a change of design is accepted if time permits before dispatch. A refund is not permitted for delayed shipping. 

 

We have three sizes available. 

Small- 1m x 1.4m

Family- 2m x 1.4m

Round- 1.4m diameter 

Our play mats are made from a Polyurethane foam. The material is non-toxic, light and biodegradable, yet durable. It is BPA and PVC free. They have passed European Toy Standard testing (EN 71) which makes them one of the safest children's play mats on the market! For those of you who would like to make a more thorough review, please click on the link provided to view our test report- Mikro' Australia Test Report

We recommend using a natural, gentle cleaner such as dishwashing detergent and a clean, soft cloth. Do not use any harsh chemicals as this will damage the outer layer of your play mat.

Of course! However, do not leave your play mat in direct sunlight as this will deteriorate the design. If you do take your play mat outside regularly, expect a slight discolouration to occur. It has been designed for indoor use but can be enjoyed on the odd occasion outdoors. 

PU is a biodegradable, non toxic foam and it is within its nature to discolour slightly. We refrain from using colour stabilisers to ensure our play mats are free from harsh chemicals. You may notice slight yellowing along the play mats edges and in areas where there may be white, this is considered normal behaviour for our eco friendly foam. Heat and exposure to sunlight will encourage this process. Leave the play mat out of direct sunlight when not in use and refrain from using it outside in extreme temperatures. This process is more apparent on the lighter coloured play mats.

Once unpacked, the play mats edges naturally curl as it has been rolled tightly and packaged. It may also have some crease lines but rest assure it does settle flat. To make the process a little quicker here are a couple of handy tips you may like to try!⠀
1. Use the mat on the reverse side (curling down) until the mat settles. This can take some time, using it whilst face down will help soften the foam. ⠀

2. Roll the play mat, tightly in the reverse direction to how it was packaged, use the elastic straps provided to hold it in position and leave it over night or longer, if possible. You may like to use two people to roll the family size in order to get a tight roll particularly on the first edge.

Yes of course! We want our customers to be happy with their purchase and so we offer 100% money back guarantee on our products. If you are returning for an exchange, shipping costs will incur. To read more, follow the link to our Warranty, Refunds and Returns page. 

Important: A refund is not possible prior to shipment however, a change of design is accepted if time permits before dispatch. A refund is not permitted for delayed shipping.